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Digital transformation

Enhancing the customer experience enhances the value of a business. It is a multidimensional process which starts within the corporate structure and extends to the final digital product with which the customer interacts. As ITVP, we analyse the business needs with a human centred approach and project possible changes within corporate structure, business model, and at the level of digital experience, with a focus on human centered approach. We make use of agile methodology, utilising worldwide accepted Google methods and creating custom and flexible agenda to meet business needs in the best way.

Human centered digital transformation

Digital transformation can be classified sustainable and valuable when it’s co-created with users, considering business needs. We seek to see data and information flows as well as business needs from the eyes of the user, through the use of updated tools and methods. Having a down-to-top attitude, we structure alignment of IT with business goals in order to achieve an innovative digital service strategy.

Worldwide accepted methods to drive innovation

Agile methodology is our main way of working when it comes to digital transformation. We utilise Design Thinking methods to have a closer looks and business and user needs. In particular, we organise Google Design Sprints, in a flexible manner to respond client needs and availability, to arrive at a sustainable service design transformation strategy that would ehance corporate value proposition.

ITVP 3D Approach

DISCOVER - DESIGN - DELIVER

DISCOVER

The first step in the process of defining and planning the New Digital eXperience/Process takes place with the collection of data and information to better understand the current situation.

DESIGN

The Design phase takes the form of transforming the information collected in the Discover phase into typing the different Customers who interact with(in) the company to redefine the design challenges for the analyzed Services.

DELIVER

Once the strategic objectives, the target Customers/Users, the relevant application/process flows of the company have been identified, the interfaces must be developed, validated and delivered.

IT Value Partner helps you take advantage of current digital changes. Our services help you extend your customer-oriented approach to all business level.

We focused on collaboration between designers and users, with an emphasis on bringing ideas to life based on how real users think, feel and behave. We want to design a better experience. IT Value Partner is a technological and avant-garde district in which companies can benefit of the new digital revolution.

Customer eXperience (UX) is key to develop successful digital services and experiences. Digital Transformation starts with Customer in mind. It is the key element to make difference with your competitors and get an edge.

Design thinking is a process, applicable to all walks of life of creating new and innovative ideas and solving problems. It is not limited to a specific industry or area of expertise. Thinking like a designer can transform the way organizations develop products, services, processes, and strategy.

Digital Transformation

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Do you know what elements matter most to your key customers? Our approach helps to properly tackle the focus or problem.

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